{"id":1000,"date":"2025-04-27T13:36:38","date_gmt":"2025-04-27T13:36:38","guid":{"rendered":"https:\/\/henkohouse.com\/?page_id=1000"},"modified":"2025-12-01T20:18:52","modified_gmt":"2025-12-01T20:18:52","slug":"faq-henko","status":"publish","type":"page","link":"https:\/\/henkohouse.com\/index.php\/faq-henko\/","title":{"rendered":"FAQ HENKO"},"content":{"rendered":"\n
\n
<\/div>\n\n\n\n
\n

PREGUNTES FREQ\u00dcENTS (FAQ)<\/p>\n\n\n\n

1. Quin material tenen les urnes?<\/h3>\n\n\n\n

Les nostres urnes estan fetes a m\u00e0 amb materials naturals i d’alta qualitat, respectuosos amb el medi ambient. Utilitzem la resina, la fusta, ciment i picments ECO.
Cada pe\u00e7a \u00e9s \u00fanica, pensada per preservar el record amb eleg\u00e0ncia i sensibilitat<\/p>\n\n\n\n

<\/p>\n\n\n\n

2. Les urnes s\u00f3n aptes per a interiors i exteriors?<\/h3>\n\n\n\n

S\u00ed, moltes de les nostres urnes s\u00f3n aptes per mantenir tant en interiors com en exteriors protegits o depen del model per l’intenperie. Consulta la refer\u00e8ncia i descripci\u00f3 del model escollit<\/p>\n\n\n\n

3. Puc encarregar una urna personalitzada?<\/h3>\n\n\n\n

S\u00ed. Oferim opcions de personalitzaci\u00f3 en alguns models (consultar en apartat https:\/\/henkohouse.com\/index.php\/accesoris-urnes-decoratives\/<\/a> )
Sempre pots enviar contactar amb nosaltres al correu: info@henkohouse.com i estarem encantades de resoldre tots els teus dubtes <\/p>\n\n\n\n

4. Com s\u00e9 si la mida de l\u2019urna \u00e9s adequada?<\/h3>\n\n\n\n

A cada fitxa de producte trobar\u00e0s les dimensions de l’urna. Si tens dubtes, el nostre equip t\u2019assessorar\u00e0 per triar la mida adequada, tant per a persones com per a mascotes
<\/p>\n\n\n\n

5. Com realitzeu l\u2019enviament?<\/h3>\n\n\n\n

Fem enviaments segurs amb empreses de missatgeria especialitzades. Cada urna es prepara amb el m\u00e0xim de protecci\u00f3 per garantir que arribi en perfecte estat.

Tenim una pol\u00edtica d’enviament estructe i de certificaci\u00f3 a l’entrega
<\/p>\n\n\n\n

6. Quant tarda l\u2019enviament?<\/h3>\n\n\n\n
    \n
  • Urnes en estoc: 3-5 dies laborables.<\/li>\n\n\n\n
  • Urnes personalitzades: 7-15 dies laborables. T’informarem de cada pas del proc\u00e9s per correu electr\u00f2nic<\/li>\n<\/ul>\n\n\n\n

    <\/p>\n\n\n\n

    7. Quin termini de garantia tenen les urnes?<\/h3>\n\n\n\n

    Totes les nostres urnes tenen una garantia de 18 mesos<\/strong> per qualsevol defecte de fabricaci\u00f3. Conserva la factura de compra per a qualsevol gesti\u00f3<\/p>\n\n\n\n

    <\/p>\n\n\n\n

    8. Puc fer una devoluci\u00f3 si no \u00e9s el que esperava?<\/h3>\n\n\n\n

    S\u00ed, tens 14 dies naturals des de la recepci\u00f3 per exercir el dret de desistiment, sempre que l’urna no hagi estat utilitzada ni personalitzada. Consulta la nostra pol\u00edtica de devolucions<\/p>\n\n\n\n

    <\/p>\n\n\n\n

    9. Com s\u00e9 que el disseny \u00e9s exclusiu?<\/h3>\n\n\n\n

    Cada urna es fa artesanalment, per la qual cosa cada pe\u00e7a pot presentar lleugeres variacions que la fan \u00fanica. No treballem amb produccions industrials ni en s\u00e8rie
    Integrem el nostre logotip i n\u00famero de patent.<\/p>\n\n\n\n

    <\/p>\n\n\n\n

    10. Venen tamb\u00e9 urnes biodegradables?<\/h3>\n\n\n\n

    S\u00ed, disposem d’una selecci\u00f3 d’urnes biodegradables especialment pensades per a cerim\u00f2nies a la natura o enterraments ecol\u00f2gics. Consulta la nostra secci\u00f3 d’urnes ecol\u00f2giques



    <\/p>\n<\/div>\n\n\n\n

    <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

    PREGUNTES FREQ\u00dcENTS (FAQ) 1. Quin material tenen les urnes? Les nostres urnes estan fetes a m\u00e0 amb materials naturals i d’alta qualitat, respectuosos amb el medi ambient. Utilitzem la resina, la fusta, ciment i picments ECO.Cada pe\u00e7a \u00e9s \u00fanica, pensada per preservar el record amb eleg\u00e0ncia i sensibilitat 2. Les urnes s\u00f3n aptes per a […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_wpcom_ai_launchpad_about_page":false,"_wpcom_ai_launchpad_gallery_page":false,"footnotes":""},"class_list":["post-1000","page","type-page","status-publish","hentry"],"yoast_head":"\nFAQ HENKO - HENKO HOUSE<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/henkohouse.com\/index.php\/faq-henko\/\" \/>\n<meta property=\"og:locale\" content=\"ca_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ HENKO - HENKO HOUSE\" \/>\n<meta property=\"og:description\" content=\"PREGUNTES FREQ\u00dcENTS (FAQ) 1. Quin material tenen les urnes? Les nostres urnes estan fetes a m\u00e0 amb materials naturals i d’alta qualitat, respectuosos amb el medi ambient. Utilitzem la resina, la fusta, ciment i picments ECO.Cada pe\u00e7a \u00e9s \u00fanica, pensada per preservar el record amb eleg\u00e0ncia i sensibilitat 2. Les urnes s\u00f3n aptes per a […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/henkohouse.com\/index.php\/faq-henko\/\" \/>\n<meta property=\"og:site_name\" content=\"HENKO HOUSE\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-01T20:18:52+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Temps estimat de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minuts\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/henkohouse.com\/index.php\/faq-henko\/\",\"url\":\"https:\/\/henkohouse.com\/index.php\/faq-henko\/\",\"name\":\"FAQ HENKO - HENKO HOUSE\",\"isPartOf\":{\"@id\":\"https:\/\/henkohouse.com\/#website\"},\"datePublished\":\"2025-04-27T13:36:38+00:00\",\"dateModified\":\"2025-12-01T20:18:52+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/henkohouse.com\/index.php\/faq-henko\/#breadcrumb\"},\"inLanguage\":\"ca\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/henkohouse.com\/index.php\/faq-henko\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/henkohouse.com\/index.php\/faq-henko\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\/\/henkohouse.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ HENKO\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/henkohouse.com\/#website\",\"url\":\"https:\/\/henkohouse.com\/\",\"name\":\"HENKOHOUSE\",\"description\":\"Urnes docoratives per a cendres\",\"publisher\":{\"@id\":\"https:\/\/henkohouse.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/henkohouse.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"ca\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/henkohouse.com\/#organization\",\"name\":\"HENKOHOUSE\",\"url\":\"https:\/\/henkohouse.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ca\",\"@id\":\"https:\/\/henkohouse.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/henkohouse.com\/wp-content\/uploads\/2025\/03\/cropped-LOGOBLAU.png\",\"contentUrl\":\"https:\/\/henkohouse.com\/wp-content\/uploads\/2025\/03\/cropped-LOGOBLAU.png\",\"width\":512,\"height\":512,\"caption\":\"HENKOHOUSE\"},\"image\":{\"@id\":\"https:\/\/henkohouse.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.instagram.com\/henkohouse\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ HENKO - HENKO HOUSE","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/henkohouse.com\/index.php\/faq-henko\/","og_locale":"ca_ES","og_type":"article","og_title":"FAQ HENKO - HENKO HOUSE","og_description":"PREGUNTES FREQ\u00dcENTS (FAQ) 1. Quin material tenen les urnes? Les nostres urnes estan fetes a m\u00e0 amb materials naturals i d’alta qualitat, respectuosos amb el medi ambient. Utilitzem la resina, la fusta, ciment i picments ECO.Cada pe\u00e7a \u00e9s \u00fanica, pensada per preservar el record amb eleg\u00e0ncia i sensibilitat 2. Les urnes s\u00f3n aptes per a […]","og_url":"https:\/\/henkohouse.com\/index.php\/faq-henko\/","og_site_name":"HENKO HOUSE","article_modified_time":"2025-12-01T20:18:52+00:00","twitter_card":"summary_large_image","twitter_misc":{"Temps estimat de lectura":"2 minuts"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/henkohouse.com\/index.php\/faq-henko\/","url":"https:\/\/henkohouse.com\/index.php\/faq-henko\/","name":"FAQ HENKO - HENKO HOUSE","isPartOf":{"@id":"https:\/\/henkohouse.com\/#website"},"datePublished":"2025-04-27T13:36:38+00:00","dateModified":"2025-12-01T20:18:52+00:00","breadcrumb":{"@id":"https:\/\/henkohouse.com\/index.php\/faq-henko\/#breadcrumb"},"inLanguage":"ca","potentialAction":[{"@type":"ReadAction","target":["https:\/\/henkohouse.com\/index.php\/faq-henko\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/henkohouse.com\/index.php\/faq-henko\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/henkohouse.com\/"},{"@type":"ListItem","position":2,"name":"FAQ HENKO"}]},{"@type":"WebSite","@id":"https:\/\/henkohouse.com\/#website","url":"https:\/\/henkohouse.com\/","name":"HENKOHOUSE","description":"Urnes docoratives per a cendres","publisher":{"@id":"https:\/\/henkohouse.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/henkohouse.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ca"},{"@type":"Organization","@id":"https:\/\/henkohouse.com\/#organization","name":"HENKOHOUSE","url":"https:\/\/henkohouse.com\/","logo":{"@type":"ImageObject","inLanguage":"ca","@id":"https:\/\/henkohouse.com\/#\/schema\/logo\/image\/","url":"https:\/\/henkohouse.com\/wp-content\/uploads\/2025\/03\/cropped-LOGOBLAU.png","contentUrl":"https:\/\/henkohouse.com\/wp-content\/uploads\/2025\/03\/cropped-LOGOBLAU.png","width":512,"height":512,"caption":"HENKOHOUSE"},"image":{"@id":"https:\/\/henkohouse.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.instagram.com\/henkohouse\/"]}]}},"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/PgTHyg-g8","_links":{"self":[{"href":"https:\/\/henkohouse.com\/index.php\/wp-json\/wp\/v2\/pages\/1000","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/henkohouse.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/henkohouse.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/henkohouse.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/henkohouse.com\/index.php\/wp-json\/wp\/v2\/comments?post=1000"}],"version-history":[{"count":13,"href":"https:\/\/henkohouse.com\/index.php\/wp-json\/wp\/v2\/pages\/1000\/revisions"}],"predecessor-version":[{"id":2119,"href":"https:\/\/henkohouse.com\/index.php\/wp-json\/wp\/v2\/pages\/1000\/revisions\/2119"}],"wp:attachment":[{"href":"https:\/\/henkohouse.com\/index.php\/wp-json\/wp\/v2\/media?parent=1000"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}